The Professional Mystery Shopping Platform

CheckerMS is an advanced enterprise solution designed to streamline the entire Mystery Shopping workflow 

Get Free Demo Now

Full Project Management Workflow

Fieldwork & Shoppers Management

Shopper Portal & Data Collection

Client Reporting & Dashboard

CheckerMS is an advanced Mystery Shopping software that offers a full project management workflow from start to end: dedicated features to easily manage multiple projects at the same time, real-time data insights to measure your KPIs, tracking tools and various reporting features

CheckerMS Full Project Management Workflow

A complete visibility and control for Project Managers

PROJECT SETUP

Quick and easy setup
 • Create client profiles
 • Build or import shopper databases
 • Create system users & access levels

QUESTIONNAIRE BUILDING 

Build responsive questionnaires with drag & drop builder
 • Full branding customization
 • Logics and automation rules
 • Dynamic variables
 • Flexible grading & calculation system
 • Multiple language capability
 • Certification setup features

PLANNING, BRIEFING, TRAINING 

Manage resources efficiently
 • Define timelines, budgets and reporting needs
 • Assign roles and system access
 • Run pilots with simulation tools  
 • Create fieldwork training guidelines

FIELDWORK MONITORING 

Track fieldwork progress with status reports
 • Operation reports (progress, review changes)
 • Shopper Reports (performance, certification, payments)
 • Client Analysis (report usage, access level, logins)

QUALITY CONTROL

Comprehensive data quality processor
 • Customizable QC, editing and approval workflows
 • Auto-approvals, performance ranking
 • Validity and fraud detectors (time stamps, GPS record, validation questions)
 • Built-in multimedia files manager
 • EndClients QC comments management

CLIENT ALERTS & REPORTING 

Impress your clients with rich reports and dashboard tools
 • Extensive report types and display formats
 • Interactive dashboards with filters and drill-down feature
 • Unified data across multi-channels and timeframes
 • Branding customizations with hierarchical access
 • Automated alerts and push reports via Email/SMS

CLIENT MANAGEMENT 

Added-values for Client servicing
 • Leave comments in reports
 • Tag reviews for further follow-ups
 • Auto-create tasks and actions based on results
 • API integration for data exchange

Try it out with FREE Demo access

Mystery Shopper Portal and Data Collection

Simplifying data collection process with user-friendly solutions

Empower your Shoppers with personal access to their own secured portals, available on both desktop and our mobile app - Checker Field Surveyor App

Job Board

Search and apply for jobs, view job details, complete reviews

Complete shopper certifications to be qualified before applying for certain jobs

Certifications

Collect data offline

The mobile app is synchronized with the online system & is designed to work perfectly in remote areas, even without internet connection

Use of app's live video/ audio recording and file attachment functionality to capture rich data during fieldwork

Live media files

Multilingual

Let Shoppers choose their preferred language for the app interface and localized questionnaire versions

New job alert, deadline reminder, personalised messages at various stages

Push notifications & alerts

Enforcement of review automation rules and fraud detection features (GPS, EXIF data, mandatory, validation rules) ensures that real and quality data is collected.

Review automation & fraud detection

Automated mystery calls

Automated dialer and call recorder for mystery calls (VOIP or landline). All records will be auto-recorded and attached to the review, sorted and archived instantly.

Try App with Demo AccessWatch Video on Mobile App

Advanced Client Reporting and Dashboards

Helping you deliver quick reports and value-added services to your end-clients

Branded Reporting Dashboards

Provide your clients with their own personalized interface to freely access updated data and results online at anytime!
 • Dashboards customized to client's branding.
 • Robust report types
 • Flexible display options by project, timeline, objective
 • Mobile responsive and can be accessed by access rights/ permissions

Seamless Communication

Stay in touch with your end clients using Checker's built-in communication tools.
 • Automated push reports sent via email to the client
 • Automated alerts with scenario-based triggers (under-performance, over-performance etc) - via Email / SMS messages
 • Action-driven tools - leave comments and tag reviews in the online reports

Watch Video on Client Dashboards & ToolsSee Dashboard Examples with Demo Access

About Us

Checker Software Systems was founded in 2005 as one of the pioneers in the Mystery Shopping integrated software development. Since then it has continued to expand exponentially with platform upgrades and automation features also for CAPI, CATI, Online Surveys, Email Surveys, SMS Surveys and Retail Audits - all within one single platform. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.

15

150

60

Over 15 years of experience

Over 150 customers worldwide

In over 60 countries worldwide

Unlimited users, projects, questionnaires, reports, dashboards

Customization of interface screens & access permissions

Easily import & export your data

API integration

ISO/IEC 27001:2013 certified

GDPR compliant

Explore Our Advanced Mystery Shopping Software

CheckerMS connects your key resources and streamlines your cross-department functions to manage a full cycle Mystery Shopping workflow

Get Free Demo Now

Fieldwork and Shoppers Management

CheckerMS enables optimum productivity and performance

Save cost and time! Recruit shoppers online or import existing database
 • Use your own customized registration path and recruitment process
 • Connect with shoppers using push job alerts and notifications via email/SMS

Recruitment & Registration

Training & Certification 

Improve shopper performance with Checkertificates module
 • Train: Any type of scope - policy, fieldwork rules, industry knowledge
 • Test: Evaluation and grading process
 • Certify: Certification with Priority Points, higher access to jobs

Communication with shoppers at every stage of their lifecycles
 • Auto-reminders on new and assigned jobs
 • QC feedback on returned reviews with editor notes
 • Updates on performance ranking and QC evaluation
 • Show shoppers' point of view through direct messages to the project manager

Advanced algorithms for job assigning and performance tracking
 • Predefined characteristics as matching criteria
 • Profile screening rules - priority, chilling periods, burned, blacklisted
 • Publicize jobs in Job board to qualified profiles
 • Geo-optimization feature for location-sensitive matchings
 • Bundle job orders for package assignments

Gain full control over project budget and actual costs
 • Export Shopper payment costs directly to your financial system for reimbursement
 • View payment updates in shopper portal, mobile app and operation panel
 • Enforce bonus/penalty on payment based on shopper performance

Payment & Reimbursement

Communicate & Feedback

Job Scheduling & Assignment

Ask for FREE Demo access

Testimonials

Gain the competitive edge you need like our partners have 

Our cooperation has more than 10 years now and I personally appreciate very much all the support that Checker team provided us along this period.



Mircea Bazavan,  Hollow Men

We have noted improvements in our work and 

we can see Checker helps us to achieve our goals. 

Colleagues are always ready to help us in solving 

our problems. Our collaboration is efficient and we 

hope to reach new goals with Checker.



Valeriy Khrapov, 

Head of Department of Mystery Shopping, Romir

Our cooperation has more than 10 years now and 

I personally appreciate very much all the support 

that Checker team provided us along this period.



Mircea Bazavan,  Hollow Men

A very flexible team who are always ready 

to think with you in order to offer the client 

the best possible solution. Checker provided smart 

and user-friendly answers to all our challenges. 

Clients also appreciated the flexibility of the system.



Yves Van Dorsselaer, GFK Belgium & SWE

We have been using Checker Software for 7 years. 


The support team is working 24 hours and 

their response is always very quick. 

We are satisfied with the software and 

respect their hard work.



Fumiaki Takagish, President, AJIS

The platform is innovative, with new features 

added frequently. Even the most basic online 

reports are very good. There is a large variety of data, 

that can be produced from Checker, and this gives 

a lot of power to us and to our clients


Nir Hadomi, CTO of Mahshov 

Testimonials

Gain the competitive edge you need like our partners have

Our cooperation has more than 10 years now and I personally appreciate very much all the support that Checker team provided us along this period.



Mircea Bazavan,  Hollow Men

We have noted improvements in our work and we can see Checker helps us to achieve our goals. Colleagues are always ready to help us in solving our problems. Our collaboration is efficient and we hope to reach new goals with Checker.



Valeriy Khrapov, 

Head of Department of Mystery Shopping, Romir

We have been using Checker Software for 7 years.
The support team is working 24 hours and their response is always very quick. We are satisfied with the software and respect their hard work.



Fumiaki Takagish, President, AJIS

A very flexible team who are always ready to think with you in order to offer the client the best possible solution. Checker provided smart and user-friendly answers to all our challenges. Clients also appreciated the flexibility of the system.


Yves Van Dorsselaer, GFK Belgium & SWE

The platform is innovative, with new features added frequently. Even the most basic online reports are very good. There is a large variety of data, that can be produced from Checker, and this gives a lot of power to us and to our clients


Nir Hadomi, CTO of Mahshov